Free shipping on all orders over $75!
Proudly Canadian🇨🇦
Last updated: May 2026
Return window
30 days from shipment date
Condition
Unworn, unwashed, in original packaging
Return fee
CAD $8.50 (Canada) / USD $18.00 (USA)
Refund method
Original payment method, after inspection
Exchanges
Not available
Final sale
Opened tights or under shorts ·
Items 60%+ off ·
Questions
Reach out to [email protected] and someone from our Customer Service team will be happy to assist.
Find the order in your account and start the process: Start your Return
Return requests must be submitted within 30 days of your order's shipment date.
Tights and Under Shorts Must be in their sealed, original packaging. For hygiene reasons, opened packages cannot be accepted unless explicitly approved by our Customer Service.
All other items Must be unworn, unwashed, and in original condition with all original hang tags attached.
The following items cannot be returned under any circumstances:
Opened Tights or Under Shorts packages
Items discounted 60% or more (final sale)
Items that have been tried on, washed, or are missing original packaging
Confirm eligibility using the criteria above. If you're unsure, contact us at [email protected] before submitting.
Submit your return via the Return Form in your account settings.
Receive your label by email.
Ship within 15 days — pack your item securely and drop it off using the provided label.
Refund issued to your original payment method once the return is received and inspected (minus return shipping fees).
Please note: We do not currently offer exchanges. If you'd like a different size or style, return your item and place a new order.
Return shipping is not free and will be deducted from your refund.
Region
Fee
Canada
CAD $8.50
United States
USD $18.00
Fees are charged in your order currency.
Our error: If we make an error on your order, we will correct it at no extra charge.
Address errors: If a package is delivered to an incorrect address due to a customer-provided address error, we are unable to reship at no charge. Please check with the residents at that address. If the parcel is returned to us, we will issue a refund minus any applicable shipping fees.
Unclaimed packages: Please ensure your delivery address is correct and that you collect your parcel promptly. Carriers typically hold parcels for a limited number of days. We are not responsible for costs incurred from unclaimed packages.
Our tights are crafted with care and are known for their quality, but they are delicate and require care. If they snag or are damaged on the first wear, please contact our team at [email protected] — we are committed to making it right and will work with you on a solution.
Are returns free? No. Return shipping is CAD $8.50 in Canada and USD $18.00 in the United States, deducted from your refund.
What is the return window? You must submit a return request within 30 days of your order's shipment date.
How do I start a return? Visit [Start your Return ← insert link] and follow the prompts. You will receive a label by email and have 15 days to drop off your parcel.
Which items are final sale? The following items are final sale and cannot be returned: items discounted 60% or more and opened Tights or Under Shorts packages.
What are the condition requirements? All items must be unworn, unwashed, and in original condition with hang tags attached. Tights and Under Shorts must be in sealed, unopened packaging to be eligible for a return..
When will I receive my refund? After your return is received and inspected, your refund (minus the return shipping fee) will be issued to your original payment method.
What if my order had an address error? We cannot reship free of charge. If the parcel is returned to us, we will issue a refund minus any applicable shipping fees.
Can I make an exchange? No. We do not currently offer exchanges. Please return your item and place a new order for the item you want.